I haven’t received all the items that I have ordered.
We split delivery when ordering more than 9 packs of products (packing/shipping up to 8 packs in one box).
It depends on the size of the product.
FAQ
Terms & Conditions
- You will earn 1 point for every $5 you purchase.
- When you write your review for your purchased product, you will receive 10 points (one review per product only).
- 1 Point will be worth $0.10 (eg 100 points＝$10).
- The point will be calculated for the total amount of your order (including the Shipping fee).
- If you use a coupon code, the point will be calculated for the total amount after using the coupon (discounted amount).
- Points will be added after your payment is confirmed. You can use the points for your next purchase.
- There is no expiry date for your points.
- There is no minimum point spent when you use your points.
- You can not redeem your points toward the Shipping fee.
- If you cancel your order, your points will be deducted from the refunded amount.
- You can see your points balance on "My Points".