What will happen if I am away when my order arrives?

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What will happen if I am away when my order arrives?

If the package is still in the hands of the transporter, you can contact them and you may still be able to receive the package.

However, after a certain length of time, your package will be returned to the sender (SAVELENS).
If you find the shipping company has returned your order while you were away, please contact us via email we will re-send your order, but the additional shipping cost will be at your expense.

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Terms & Conditions

  • You will earn 1 point for every $5 you purchase.
  • When you write your review for your purchased product, you will receive 10 points (one review per product only).
  • 1 Point will be worth $0.10 (eg 100 points＝$10).
  • The point will be calculated for the total amount of your order (including the Shipping fee).
  • If you use a coupon code, the point will be calculated for the total amount after using the coupon (discounted amount).
  • Points will be added after your payment is confirmed. You can use the points for your next purchase.
  • There is no expiry date for your points.
  • There is no minimum point spent when you use your points.
  • You can not redeem your points toward the Shipping fee.
  • If you cancel your order, your points will be deducted from the refunded amount.
  • You can see your points balance on "My Points".
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