Can I change my shipping address?

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Can I change my shipping address?

If your order status shows [On hold] or [Pending payment] , you can change the shipping details directly at [VIEW] through [Order History] on [My Account].
Otherwise, please contact us via email immediately to see if we can change your shipping address.
After your order has been processed, we are unable to change the shipping address. Please contact the delivery company directly in that case.

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Masa

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Terms & Conditions

  • You will earn 1 point for every $5 you purchase.
  • When you write your review for your purchased product, you will receive 10 points (one review per product only).
  • 1 Point will be worth $0.10 (eg 100 points＝$10).
  • The point will be calculated for the total amount of your order (including the Shipping fee).
  • If you use a coupon code, the point will be calculated for the total amount after using the coupon (discounted amount).
  • Points will be added after your payment is confirmed. You can use the points for your next purchase.
  • There is no expiry date for your points.
  • There is no minimum point spent when you use your points.
  • You can not redeem your points toward the Shipping fee.
  • If you cancel your order, your points will be deducted from the refunded amount.
  • You can see your points balance on "My Points".
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