Do you issue a receipt? What information does it contain?

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Do you issue a receipt? What information does it contain?

Our standard receipt that is enclosed with the delivered goods states the customer’s name, purchase information (i.e. a breakdown of the total amount charged), payment method, and details of the products purchased (product name, prescription of each product, quantity, unit price and total price of each product).

Please note that we do not issue or reissue receipts to comply with an insurance company’s specific requirements related to the content of receipts as part of the processing of a claim for an insurance rebate.

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Terms & Conditions

  • You will earn 1 point for every $5 you purchase.
  • When you write your review for your purchased product, you will receive 10 points (one review per product only).
  • 1 Point will be worth $0.10 (eg 100 points＝$10).
  • The point will be caluculated for the total amount of your order (includes Shipping fee).
  • If you use a coupon code, the point will be caluculated for the total amount after using the coupon (discounted amount).
  • Points will be added after your payment is confirmed. You can use the points for your next purchase.
  • There is no expiry date for your points.
  • There is no minimum point spend when you use your points.
  • You can not redeem your points toward Shipping fee.
  • If you use a coupon code and your points for the same order, points will be deducted first.
  • You can see your points balance on "My Points".
  • If you cancel your order, your points will be deducted for the refunded amount.
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