How can I contact you?
Please contact us through the inquiry form. We do not have a call centre at this stage.
Our customer support aim to reply to your inquiry within 3 business days. The customer support centre is only available on business days.
FAQ
Terms & Conditions
- You will earn 1 point for every $5 you purchase.
- When you write your review for your purchased product, you will receive 10 points (one review per product only).
- 1 Point will be worth $0.10 (eg 100 points＝$10).
- The point will be caluculated for the total amount of your order (includes Shipping fee).
- If you use a coupon code, the point will be caluculated for the total amount after using the coupon (discounted amount).
- Points will be added after your payment is confirmed. You can use the points for your next purchase.
- There is no expiry date for your points.
- There is no minimum point spend when you use your points.
- You can not redeem your points toward Shipping fee.
- If you use a coupon code and your points for the same order, points will be deducted first.
- You can see your points balance on "My Points".
- If you cancel your order, your points will be deducted for the refunded amount.