How do I get in contact with you?

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How do I get in contact with you?

Please contact us through the inquiry form. We do not have a call option available at this stage.
Our customer support aims to reply to your inquiry within 3 business days.
Our customer support team is only available on business days.

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Masa

New Customer 10%OFF

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Terms & Conditions

  • You will earn 1 point for every $5 you purchase.
  • When you write your review for your purchased product, you will receive 10 points (one review per product only).
  • 1 Point will be worth $0.10 (eg 100 points＝$10).
  • The point will be caluculated for the total amount of your order (includes Shipping fee).
  • If you use a coupon code, the point will be caluculated for the total amount after using the coupon (discounted amount).
  • Points will be added after your payment is confirmed. You can use the points for your next purchase.
  • There is no expiry date for your points.
  • There is no minimum point spend when you use your points.
  • You can not redeem your points toward Shipping fee.
  • If you use a coupon code and your points for the same order, points will be deducted first.
  • You can see your points balance on "My Points".
  • If you cancel your order, your points will be deducted for the refunded amount.
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