What kind of conditions apply for returns or exchanges?

We only accept returned items when:
・You find a defective lens.

You may exchange merchandise in the following cases:
・Your eye care provider gave you a new prescription.
・You made a mistake when placing your order.
within 30 days from the dispatched date.
On all exchanges, we will exchange the price of the originally ordered items only and replace them for products of equal value.
Click here for more details on our Return Policy.

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