My contact lens seems to be faulty. What can I do?

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My contact lens seems to be faulty. What can I do?

Please remove the lens immediately and contact us by using the inquiry form with your name, order ID, the lens data of your defective lens and how the lens is defective.
We will instruct you where and how to send back the defective lens.
Please DO NOT throw your defective lens away.
SAVELENS will not replace defective lens unless the defective lens is returned to us as we must inspect the defective lens.
Be sure to include the lens blister package (even if opened) when you return defective lens to us.

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