My contact lens seems to be defective. What should I do?

Please remove the lens immediately and contact us by using the inquiry form with your name, order ID, the lens data of your defective lens and how the lens is defective.
We will instruct you where and how to send back the defective lens. Please DO NOT throw your defective lens away.
Be sure to include the lens blister package (even if opened) when you return defective lens to us.

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