How can I earn points?

You can earn 1 point for every $5 you spend on our website. 1 point is calculated for $0.10 discount when you place an order. You can also earn 10 points(Limited Promotion) when you write your review for your purchased product (one review per product only). Please find out our Terms & Conditions for points.

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How can I redeem coupon code?

You can use a coupon code on your order process. Click here to find out more. You can redeem one coupon code with each order (valid only once). SAVELENS reserves the right to extend, limit or change coupons code promotions at any time. Please find out our Terms & Conditions for coupon code.

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Where can I find coupon codes?

Coupon codes are periodically announced in our news letter, our Facebook Fan Page, via Twitter, Website and other different channels. To find out about the codes please follow or visit us on said places. We also announce exclusive offers for subscribed customers. The best way to avoid missing out on our good deals is to […]

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New Customer 10%OFF

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[Pending payment] : Credit Card payment/PayPal payment failed/unfinished.
※You are able to cancel your order at [CANCEL], repay or change your payment method at [PAY], or shipping address at [EDIT] through [VIEW].
※Orders in this state will be cancelled automatically if we don't receive payment within 7 days.
[On hold] : We have been waiting for the payment by Bank Transfer (the payment status is [Unpaid]).
※You are able to cancel your order at [WANT TO CANCEL THIS ORDER?] or change your shipping address at [EDIT] through [VIEW].
※Order confirmation e-mail including the account information has been sent.
※Orders in this state will be cancelled automatically if we don't receive payment within 7 days.
[Processing] : Credit Card/PayPal payment has been confirmed. The payment by Bank Transfer has been confirmed.
※Credit card/PayPal: Payment confirmation (Order details) email has been sent.
※Bank Transfer deposit confirmation: A deposit confirmation email has been sent.
[Ready For Shipping] : The order is being sent to the distribution warehouse at this stage.
Stocked items: Being prepared for delivery.
Custom Ordered items: Ordered from the supplier (back ordered). If your order contains custom ordered items as well as stocked items, the order will be dispatched after all items have been received.
[Split Shipment] : The order is under split delivery.
If there are more than 9 items in one order, your order will be shipped in multiple packages.
※After all products have been shipped, the status will be changed to [Completed].
[Completed] : The order has been shipped from our distribution centre.
※A dispatch information email (the tracking details) will be sent.
※You can also track your order on our delivery company's tracking page at [Track Your Order] through [VIEW].
[Cancelled] : The order was cancelled automatically (payment has not been received within 7 days), cancelled by a customer or by staff (agreed by the customer).
[Refunded] : The order was cancelled and the total amount of the order was refunded by staff (agreed by the customer).
If your order was partially refunded, the status remains as it was.
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