Can I wear contact lenses while showering, bathing or swimming?

No. Water can contain harmful bacteria and microorganisms that may stick to your contact lenses and increase the risk of eye infections. Additionally, soft contact lenses can deform when exposed to water, causing discomfort and vision issues. Please remove your contacts before such activities and consider prescription goggles for swimming if needed.

When do my lenses expire?

You will be able to find the expiry date as [EXP] on the packaging. We supply lenses with at least one year of expiry date. Please note that due to having several suppliers, there may be different expiry dates even if the item and prescription are the same.

What does [PWR], [SPH] and [D] in contact lenses mean?

The terms [PWR](Power), [SPH](Sphere) and [D](Dioptre) represent the visual correction power such as -1.00, -7.50 and -9.00. As the magnitude of the number gets higher, the visual correction gets stronger. For nearsightedness, it is represented by a negative sign (-) and for farsightedness, it is represented by a positive sign (+). The visual power 0.00 […]

Do you issue a receipt? What information does it contain?

Our standard receipt that is enclosed with the delivered goods states the customer’s name, purchase information (i.e. a breakdown of the total amount charged), payment method, and details of the products purchased (product name, prescription of each product, quantity, unit price and total price of each product). Please note that we do not issue or […]

Do you offer discounts for bulk deals?

Currently, we do offer discounts for bulk purchases on lenses. If you buy 4 to 7 boxes of lenses, you may get $0.10 off per box; if you buy 8 to 11 boxes of lenses, you may get $0.20 off per box; and if you buy 12 or more boxes of lenses, you may get […]

Are your products 100% authentic?

We only sell 100% guaranteed authentic products on our website. Manufacturers apply strict standards to the manufacture of contact lenses. You might find that some of the contact lense packaging is not the same as what you usually get from your optometrist, but that’s just because we stock products from the Asian or European markets.

What is your Price Policy?

Our Price Policy – We aim to be the cheapest contact lens retailer in Australia. We can offer you a price match as below: If you find a cheaper price on an identical item (excluding bulk deals, using promotion code or liquidation sale etc) from any online retailers in Australia, we will match the price. […]