ALL YOU NEED IS: a. An Australian credit card or debit card. b. To be over 18 years of age. c. An Australian residential address. The funds for the first payment must be available on your nominated card at the time of checkout. If you fail to make payment, you will be charged a late […]
We charge Australia dollars when you choose Credit Card payment. However this will be converted to Singapore dollars (as we are Singapore based online shop), and in rare cases, you will be charged some transaction fee. (This depends on your Credit Card company and your Credit Card contract.) If you are not sure what policy […]
You can not change your payment method to Credit Card payment after completing orders. Please cancel your order (payment method by Bank Transfer) at [WANT TO CANCEL THIS ORDER?] through [Order History] on [My Account]. Please place a new order by choosing Credit Card payment as your payment method.
Savelens securely handles your payment through the card payment system [World Pay]. [World Pay] is a subsidiary of The Royal Bank of Scotland Group, which provides international payment agency services and is an international financial services company with branches worldwide.
We only accept returned items when: ・You find a defective lens. You may exchange merchandise in the following cases: ・Your eye care provider gave you a new prescription. ・You made a mistake when placing your order. within 30 days from the dispatched date. On all exchanges, we will exchange the price of the originally ordered […]
Due to our system difficulty, we will not be able to change the quantity, exchange the items or add item as each order has been processed. We will not be able to combine different orders either. *Be sure to recheck and verify all your order details and information prior to submitting an order.
Unfortunately we do not cancel orders once they have been processed unless your order status shows [On hold] (unpaid by Bank Transfer) or [Pending payment] (Credit card/PayPal payment failed/unfinished)). Please keep this in mind when you place your order. *Be sure to recheck and verify all your order details and information prior to submitting an […]
After you have logged into [My Account], you can see your order status at [VIEW] through [Order History]. Your order goes through the following steps: [Pending payment] : Credit Card payment/PayPal payment failed/unfinished. ※You are able to cancel your order at [CANCEL], repay or change your payment method at [PAY], or shipping address at [EDIT] through […]